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Privacy Policy

ICE-PACK.com knows that you care and are concerned how information about you or your company is used and shared. The ICE-PACK.com Privacy Notice demonstrates our commitment to insuring the confidentiality of your information and how we will earn your trust and confidence. By visiting ICE-PACK.com, you are accepting the practices described in this Privacy Notice. What Information About Customers Does ICE-PACK.com gather?

The information and data we learn from our customers assists us personalize and constantly improve your shopping experience at ICE-PACK.com. Here are the types of information we gather.

  1. Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
  2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ICE-PACK.com or advertisements and other content served by ICE-PACK.com.
  3. E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from ICE-PACK.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please simply send us a message to “opt out” of this communication service.

What are Cookies?

  1. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, create personalized advertisements and store items in your Shopping Cart between visits.
  2. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of ICE-PACK.com's features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any ICE-PACK.com products and services that require you to Sign in.

Does ICE-PACK.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling or providing it to others. We do not provide your information to others!

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. ICE-PACK.com wants to securely conduct business with you.

We reveal only the last four digits of your credit card numbers when confirming an ICE-PACK.com order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Are Children Allowed to Use ICE-PACK.com?
ICE-PACK.com does not sell products for purchase by children. If you are under 18, you may use ICE-PACK.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions
If you choose to visit ICE-PACK.com, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Virginia. If you have any concern about privacy at ICE-PACK.com, please contact us with a thorough description, and we will make an effort to resolve it. Our business changes regularly, and our Privacy Notice and the Terms of Use will change also. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.